Contact
We answer every message ourselves — usually within one business day.
Product questions
Wavelengths, irradiance, sizing, certifications, anything spec-related — write to info@byvaere.com.
Orders, returns, shipping
Tracking, exchanges, refunds, warranty claims — write to support@byvaere.com.
Press, partnerships, affiliate
Reviews and feedback
Before you write
Most answers live on the product pages themselves — irradiance, wavelengths, dimensions, certifications. If you're checking on a shipment, your tracking link arrived in your order confirmation. Search "Vaere" in your inbox.